Privacy Policy
Last updated: 8 June 2026
Grounded Groundworks respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect your information when you visit our website, contact us, request a quote or use our services.
1. Who we are
Grounded Groundworks provides professional groundwork services, including driveways, drainage, concrete work, steps, site preparation and general groundworks.
Website: groundedgroundworks.co.uk
Email: info@groundedgroundworks.co.uk
Phone: 07496952264
Address: 31 Saunderson Road, Penistone, Sheffield, S36 9DU
For the purposes of data protection law, Grounded Groundworks is the data controller of the personal information you provide to us.
2. What information we collect
We may collect the following information when you contact us, request a quote, complete a form or use our website:
Your name
Your phone number
Your email address
Your address or project location
Details about the service or project you are enquiring about
Messages or information you send to us
Website usage information, such as pages visited and basic analytics data
Any photos or project details you choose to send us
We only collect information that is relevant to responding to your enquiry, providing our services, managing bookings and improving our business.
3. How we use your information
We may use your personal information to:
Respond to enquiries
Provide quotes and estimates
Arrange site visits or appointments
Carry out requested services
Contact you about your project
Send invoices, receipts or service updates
Keep business and accounting records
Improve our website, advertising and customer service
Comply with legal, tax and regulatory obligations
We do not sell your personal information.
4. Our lawful basis for using your information
We use your information under one or more of the following lawful bases:
Contract: to provide quotes, arrange work and deliver services you have requested.
Legitimate interests: to respond to enquiries, manage customer relationships, improve our services and operate our business.
Legal obligation: to keep records required for tax, accounting or legal purposes.
Consent: where you have agreed to receive marketing messages or where cookies require your consent.
The ICO advises businesses to decide their lawful basis before using personal data and explain it clearly in the privacy notice.
5. Contact forms and enquiries
If you contact us through our website, by phone, email, Facebook, WhatsApp or another platform, we will use the information you provide to respond to your enquiry and manage your request.
We may keep a record of your enquiry so we can follow up, provide accurate quotes and maintain customer records.
6. Marketing
We may use your contact details to follow up on your enquiry or tell you about relevant services, but only where allowed by law.
You can ask us to stop contacting you for marketing at any time by emailing:
info@groundedgroundworks.co.uk
We will not sell your details to third parties.
7. Cookies and website analytics
Our website may use cookies or similar technologies to help the site work properly, understand how visitors use the website and improve the user experience.
Cookies may collect information such as your device type, browser, pages visited and how you arrived at the website.
Where required, we will ask for your consent before using non-essential cookies.
8. Who we share your information with
We may share your information with trusted third parties where necessary, such as:
Website hosting providers
Email or contact form providers
Accounting or bookkeeping providers
Payment providers
Advertising platforms, such as Meta or Google, where relevant
Professional advisers, such as accountants or legal advisers
Subcontractors or suppliers, where needed to complete your project
Authorities or regulators, where required by law
We only share information where necessary and expect third parties to keep your information secure.
9. How long we keep your information
We only keep your personal information for as long as necessary.
Enquiry information may be kept for a reasonable period so we can follow up and manage customer relationships.
Customer, invoice and accounting records may be kept for up to 6 years, as required for tax and business record purposes.
If you ask us to delete your information, we will do so where possible, unless we need to keep it for legal, tax or legitimate business reasons.
10. How we protect your information
We take reasonable steps to keep your personal information safe and secure.
This includes using secure systems, limiting access to personal information and taking care when storing or sharing customer details.
However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
11. Your data protection rights
Under UK data protection law, you have rights over your personal information. These may include the right to:
Ask for a copy of the personal information we hold about you
Ask us to correct inaccurate information
Ask us to delete your information
Ask us to restrict how we use your information
Object to certain uses of your information
Withdraw consent where we rely on consent
Complain to the Information Commissioner’s Office
The ICO states that privacy notices should explain people’s information rights and how they can complain if they have concerns.
12. How to contact us about your data
To make a request or ask a question about this Privacy Policy, contact us at:
Email: info@groundedgroundworks.co.uk
Phone: 07496952264
Address: 31 Saunderson Road, Penistone, Sheffield, S36 9DU
13. Complaints
If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office, the UK data protection regulator.
You can find more information through the ICO website.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a new “last updated” date.